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2-Day workshop on "Leadership for
managing change and transition" held at Jammu
and Kashmir Police Headquarters, Srinagar.

Dr. Abhijit Gangopadhyay, Prof. and Head Department of Management and Industrial Relations, Tata Institute of Social Sciences, Mumbai participating in the deliberations

Mission
Our mission is to restore complete peace and normalcy in
the State of Jammu and Kashmir so that every member
of the society without exception lives a peaceful life, with
rights secured and protected, free from fear and violence. For this, we have to prepare the members of Jammu and Kashmir Police
and undertake the urgent actions that are necessary to instilling
core values of excellence in service delivery, respect for human
rights, pride, dedication and devotion towards duty, Force and the nation.
J&K Police
As the society changes, so does its type of crime. Whether it is
crime against person or property, computer-facilitated or white-collar crime,
significant changes do occur in the nature and dynamics of these crime problems. As
any legitimate business organization does everything possible to stay
profitable, organized-crime groups do adept their activities to the changing
environment and, thus, new patterns of crime and criminality do surface.
The problems of increased pace of urbanization and
industrialization, declining standards of morality and degeneration of ethical values and
increasing materialism are not new but they are more widespread and
profoundly entrenched in the society than they were even a decade ago. Interwoven
and reinforcing, they feed off one another and abrogate the rights of all sections
of the society in compounding ways with each day passing by.
Intergenerational patterns of poverty and greed, violence and conflict are at an increase. For
this reason, the implications of the changing trends in the society indicate
major dimensions in crime and criminality including cross- border terrorism,
social disorders, juvenile delinquencies, caste and communal violence, smuggling
and espionage activities and cyber crimes etc, which shall not only multiply
the duties and responsibilities but also pose innumerable challenges to the police.
The future challenges eloquently tell us not to confine our
preparedness and the capacity to the traditional role of enforcing law and order but to
keep on increasing our professional efficiency to respond effectively to the
complexity of problems in the changing situation.
Assessing the situations in advance, identifying and defining the
future challenges and evolving means for preparing a professional, forward
looking, contemporary and competent police force assumes significant importance
for meeting these challenges and maintaining a good fit between the
changing environment and police.
With this thing in mind, a 2-Day workshop on "Leadership for
managing change and transition" was held in Police Headquarters, Srinagar, which ended with the premise that the Police organization needs to delineate
a focused approach and redefine its role and responsibilities in the wake of
societal dispensations. Police, which holds the most sacred trust of keeping the peace
in the society, has to direct its efforts towards those points where the potential
for the change and impact will be greatest. That is where the vision begins.
The "Vision Statement-2010" is a call to all Police officers and men
to realize that there is no duty more important than ensuring that the welfare
of the people is supreme, that their life and property is safeguarded and
they grow up in peace, and the police is bound to discharge its constitutional
and legal duties with commitment, imagination, diligence and compassion.
Our contemporary society is passing through a phase of transition
from tradition to modernity. Times have changed, so have systems, people and
the society. In the continuing process of change, some most dramatic and
significant gains in social development are quite visible but, at the same time, the social
scene is also dominated by upheavals and complexities in crime and criminality.
Serious crimes directed at the members of the society including hijacking dramas,
kidnappings for ransom, sexual violence against women and children, rampant
corruption, growth of cyber crimes etc. are on the steady increase. Although, in the
recent years, there has been a decline in systematic slaughter of civilians by the
terrorists, extremists and anti-social elements, yet we have not overcome the problem fully.
There is no trust more sacred than the one the society holds
with the police. To meet the moral and legal obligation of maintaining law
and order, we need to identify and analyse the emerging issues and envision
the future course of action in consonance with the complex environment of
the structural changes in society and spurts in criminal activities. Better
management of police organization, competence building by improving knowledge and
skills, developing right attitudes, beliefs, behavioural changes and better
equipment for effective performance are highly imperative for meeting the needs
and demands of the changing dynamics of the social system.
The police organization is functioning under the Police Act given by
the British imperialists, drafted way back in 1861. There is a dire need of
redefining the role, structure and functions of Police to make it compatible with the
needs of the democratic polity and accountable to the law of the land and society.
J&K Police, under the leadership of Shri Gopal Sharma, Director
General of Police, while sharing the belief that human progress and overall development
of the society lie in maintaining peace and order, has been striving to be true to
its moral and legal obligations. Directing its efforts towards this, a 2-day
workshop was held to examine its charter of duties and responsibilities in the wake of
emerging societal dispensation for envisioning the future course of action. This
"Vision Statement-2010" was unanimously adopted during the 2-day workshop for
senior police officers of J&K on "Leadership for managing change and transition",
held in the Police Headquarters at Srinagar on July 19-20, 2004.
Dr. Abhijit Gangopadhyay, Prof. and Head Department of
Management and Industrial Relations, Tata Institute of Social Sciences, Mumbai, Dr.
Ashok Aima, Professor, Department of Management Studies, University of
Jammu, Dr. Meenakshi Kalim Oswal, Reader, Department of Management
Studies, University of Jammu and Dr. Musadiq Amin Sahaf, senior Reader,
Department of Management Studies, University of Kashmir, who responded generously
to our request in attending and lending expert advice during the deliberations
of the 2-day workshop deserve our gratitude. I am especially thankful to
Dr. Ashok Aima, Professor, Department of Management Studies,
University of Jammu, for his expert guidance in preparing the "Vision Statement-2010".
I thank the officers of J&K Police who took keen interest in making
the conference a success through their active participation in the deliberations.
I would also like to thank Shri M.A. Anjum, DIG, Armed Range, Jammu,
nodal officer, Shri Syed Ahmed Syed, Commandant
JKAP-5th battalion,
Shri Manohar Singh, SP, Shri G. M. Dar, Commandant
IRP-6th battalion, Shri P. N. Pandita, Dy.S.P, PHQ and Shri Surinder Mahaldar, Dy.SP, who
worked together every thing to precision for the successful conduct of the
conference and in preparing the "Vision Statement-2010".
Introduction
Every organization needs to have a guiding philosophy, clear and
passionate about what needs to be done so that it is neither cowed nor intimidated by the
challenges ahead that is where the vision begins. It then permeates an organization its
decisions, its policies, its actions throughout all the phases of organization's evolution.
The guiding philosophy is a system of fundamental motivating assumptions,
principles, values and tenets, analogous to the philosophy of life of an individual. There has to
be a proper alignment of an individual's life with the organization's life to develop
mutuality stakes and purpose of action. To become a visionary organization, the
guiding philosophy must be institutionalized so that the philosophy becomes identified
primarily with the organization, rather than with certain individuals running and controlling
the organization, thereby helping it to evolve in to an enduring, self-renewing
institution. Posterity eventually judges individuals and the organizations in reference to
their relevance to the societal needs, aspirations and expectations.
Statement of the problem:
Massive politico-economic changes are occurring at the national and global
level. This has generated societal upheavals and complexities. Humanity has seen
stunning advances and has made enormous strides in the environment of technical
advancements, systemic and structural changes in society and spurts in criminal and terrorist
activities, which, in turn, have posed numerous challenges to law and order machinery.
Police has been experiencing exponential expansion of its role in every
sphere of human activity, many of them in the last few decades, many others in just over
the span of a generation. The wide use of the police in the vast spectrum of the civilian
life and state governance has brought about a multi-tasking work orientation in the
state police force. The transformation has blunted the effectiveness of the police in handling
its cardinal duties of providing security, maintenance of order and investigation
of crimes. In the light of the prevailing situation in the state, combating cross-border
and narco-terrorism, preventing and repulsing fidayeen (suicidal) attacks and cyber
crimes and white-collar crimes have been added to the long list of police duties. Policing
is presently seen as an un-intellectual exercise with a flare for brawn, ruthlessness
and daring-do, not for no reason.
The changing situation is likely to create future complex societal network,
which would provide breeding ground for complicated criminal activities warranting
skilled and intelligent policing.
THIS GIVES AN URGENT CALL TO POLICE LEADERSHIP TO
IDENTIFY THE INITIATIVES FOR ROAD MAPPING THE FUTURE STEPS AND TO
DESIGN NEW COURSE OF ACTION FOR MANAGING SOCIETAL CHANGE
AND TRANSITION TO DIRECT, GUIDE AND CONTROL FOR OBTAINING THE
WILLING OBEDIENCE, CONFIDENCE, RESPECT AND COOPERATION OF THE MEN
THEY COMMAND IN THE ACCOMPLISHMENT OF THE OBJECTIVES TO BUILD ON
ITS STRENGTHS AND OVERCOME THE WEAKNESSES FOR KEEPING PEACE
AND ORDER IN THE SOCIETY.
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It is essential for the police, which have a direct contact and interface with
the masses, to re-examine its charter of duties and responsibilities in the wake
of emerging societal dispensation, for redefining its role and purpose. In order
to roadmap a future agenda, police organization of the state needs to analyse emerging issues and perspectives before envisioning the future course of action.
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The police, as the custodians of law and order in the society, have to move
with a new vision and focus on proficient handling of the emerging situation.
Police no longer can now confine its preparedness and the capacity to the
traditional role of enforcing law and order and respond to such challenges on the
premise as were in vogue over the span of a generation. Assessment of situations
ahead, defining the future challenges and evolving means to neutralize them in
advance form the basic tenets of good policing and are sine-qua-non with the
territorial integrity of the country and the welfare of the its citizens. The cardinal
approach of future policing has to be through proficient
performance with minimal visible presence. This means a far more professional orientation of the force on
the ground than ever before. This means far more skilled policing;
better management of the police organization; better-equipped force, and
contented men, manning the police hierarchy, that are of
higher calibre.
The present Focus:
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The Police have to be manned by highly motivated personnel, willing to
be determined to meet challenges and show substantive results. The
desired improvisation in the quality of policing will bring much needed respect to the
job and people will start seeing in police their friends.
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An overhaul of selection and training policies is urgently required to infuse
and build up mental and intellectual competencies in the police force so that it is
able to become the bedrock of the societal governance, besides leading to
the organizational empowerment.
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The professional image of the police as a handmaid of the political
bosses needs to be radically changed to pro-masses. What is required is a
perspicacious definition of police duties and responsibilities and empowering the force to
perform the duties under the watchful eyes of the constitution without distractions
and nefarious designs. The police should have free hand to tackle and solve
issues cropping up during the process of policing with concomitant responsibility
for any failures squarely lying on its shoulders.
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Hi-tech policing is another imperative. Police cannot afford to lose ground
to criminals in the field of hi-tech. Efficiency of policing is pro-rata to
competence to perform in a given situation in meeting the challenges. The
competence necessarily implies moving pari passu with the fast changing hi-tech
environment in the fields of transport, communication and weaponry and detection system.
WE HAVE TO IDENTIFY THE GOALS FOR EXCELLENCE IN
POLICE PROFESSION AND DEVISE MEASURES TO REMOVE HURDLES IN THE
WAY. WE HAVE TO BELIEVE IN OURSELVES THAT WE ARE IN A POSITION TO
ACHIEVE AND WE WILL.
The Future Issues and Perspectives:
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Policing methods and ideas have remained, by and large, stagnant over
the decades and generations. Not much has been done in the field of
criminal investigation on modern and scientific lines. Use of third degree methods
in interrogations have sullied the image of the police in a century which
brought revolutionary changes in the concepts of human dignity, equality, justice for
all and basic human rights. Human rights violations remained a major problem
on the policing process especially in militancy infested areas. There is need
to build human rights into police ethos and the accountability and
representative ness should be among the features of policing. The issues of human rights
is being used as an instrument of state policy in a twisted manner and applied
in order to further the country's interest in a given situation and have become
a political weapon to attack an adversary rather than a liberal concept to
uphold the dignity of man. This has further compounded the problems of the police,
but it, in any case, has to ensure that the organizational culture and values do
not eulogize illegal actions.
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Crime is the symptom of a problem and not the entirety of the problem, we
all must realize this. We have to help the people to solve the problem, which is
the essence of the Community policing. The community policing requires
developing conflict resolution skills in police. Police as enforcers of the social
legislations, outside the conventional area of crime and order, need to reach out to
such silent areas as are likely to precipitate into crimes, and tackle the problem
in advance. The huge social legislations and the task of enforcing them
demand creating a separate community police wing out of the present police. This
measure will relieve the body police from lot of work-pressures and provide it
required time and energy to concentrate on vital issues of the general policing.
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Another crucial task ahead is to bring about paradigm changes in the
investigating responsibilities and the prosecution duties to a single whole. The police will
need prompt responses and quick decisions visa- a- vis the complex nature of
emerging crimes.
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The key to the success of the police is its response time, the speed with which it responds to the challenges of the crime. Where time is a precious
commodity and a difference of a couple of seconds make the difference of success
and failure of a police operation, persistent efforts to shorten response time
should get the highest priority. The thrust of the police administration of the
present millennium has to be directed to bettering the response time, as speed will
be the mainstay of crimes and criminals of the coming age. Short response
time implies improved communication and transport network and highly
motivated human resources ever ready to handle challenges. In the present
millennium, police force has to emerge in the finest fettle in terms of organization,
manpower and equipments and becoming a highly organized efficient arm of the
state apparatus.
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The police are required to shed its colonial legacy of using muscle power
by showing its strength in lieu of efficient policing. The stress in future will be
on lean and fit policing. The structural deformity and overweight caused
by redundant posts, undefined jobs, lack of accountability, episodic equation
of rights and responsibilities, top-heavy structure, erratic span of
control, demotivating factors, non-professional ambience and uninspiring
leadership has to become a matter of the past for retaining its relevance to the
expectations of the society.
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Going hi-tech: The investigation process would now expand the horizons
of science and technology rather than the other way round. Gene tests will
become a strategic and commonly employed tool of investigation against crimes
relating to bodily harm, paternity and even bodily associations. Laser guns will
come handy in handling violent law and order issues. Night-vision instruments
will become an essential part of the investigation and security operations kits to
be handled by every police officer. The age may see police using
eavesdropping instruments to overhear unsuspecting people from distance. "X-ray eyes'
aid viewing across walls or closed doors. Computers will become an integral part
of the routine as well as special police works and police stations. Police may
see software devised to guide investigating officers in investigating every kind
of crime at every level. Helicopters and mini aeroplanes will become common mode of transportation for carrying investigating teams, deployment of
security staff, airlifting armed forces to disturbed places as time becomes precious
and criminals become ingenious in dodging the police.
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An important future option to be identified is police becoming an elite
force with even its bottom levels being manned by highly qualified, skilled
and enlightened professionals. Constabulary will have to be spruced to
striking forces. With it, may go the pernicious misuse of the constabulary as
household assistants. Single-point recruitment needs to come to vogue with
linear promotions from the lowest to the highest ranks based on merit and
actual performances in the field as assessed by a panel of distinguished
public figures, constituted for the purpose.
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A cost-efficient work force policy in future police administration has to
bring about the necessary motivation and commitment in centre-stage. The
present tendency of doing minimum required in a given situation, unless
otherwise compelled by the situation, amounts to criminal omission of duties. The
emerging societal changes require every single policeman straining his best with a
sense of motivation and commitment in the interests of superior policing.
Police planners have no alternatives but to groom the police man-power to the level
of self-respect and actualization, which enjoys wide public acclaim. This
means good living conditions, positive change in police image and social status.
The police must find a respectable place in the hierarchy of state
administration and shed away image of odd-job-man of the government as well as
political leaders to inspire awe and respect. The transformation is sine-qua -non
with the new age.
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Creating self-contained police machinery in place of the present mere nuts
and bolts of the administration is the cardinal need ahead. The unwanted
political and bureaucratic interferences in professional policing have done no good
to the country and its police in the last five decades. This is possible only by
the metamorphosis of the police to an independent body with goals and
objectives perspicuously defined and laid down. The police will have to be responsible
only to the constitution through suitable machinery of checks and counterchecks exercised by constitutional bodies manned by people of proven record
of accomplishment in matters of integrity, competence and other mental
attributes and chosen from academic, bureaucratic and political fields as well as
public life. The change can bring a semblance of justice and infuse a value
system, which envisages strict adherence to probity and the rule of law in public life.
SWOT analysis of Jammu and Kashmir Police during the 2-day Brain-storming Session of the workshop
The participants of the Workshop, devided into groups held a SWOT analysis
of J&K Police during the 2-day brain-storming session.
Group 1 : Shri
P.S.Gill, IPS, Shri Ram Lubhaya, IPS, Shri
Raja Aijaz Ali, IPS and Shri A.S. Lone, IPS
Group 2 : Shri
Kuldeep Khoda, IPS, Shri A.R.Khan,IPS, Shri
M. A. Anjum IPS, Shri R. R.
Swain, IPS and Shri Syed Ahmad Sayeed, S.S.P
Group 3 : Shri
Madan Lal, IPS, Sheikh Owais Ahmed, IPS, Shri
H.K.Lohia, IPS and Shri M. K.
Sinha, IPS
Group 4 : Dr.
Ashok Bhan, IPS, Shri J. A.
Makhdoomi, IPS, Shri P.K.Gupta, IPS,
Shri Satvir Gupta, IPS and Shri.
Manohar Singh, S.P
Group 5 : Shri
S.S.Bijral, IPS, Shri Niyaz Mehmood
Mir, IPS and Shri Bashir Ahmad
Dar, IPS
The five groups were formed for discussing the Strengths,
Weaknesses, opportunities and threats, first among themselves, and then present their
opinions and suggestions. Based on the deliberations following matrix of the strengths
and weaknesses of the J&K Police were identified. The police officers that participated
in the brain-storming session also suggested future policy options. For the exchange
of ideas during the brain brain-storming session, Prof. Ashok Aima, Department
of Management Studies, University of Jammu, contributed by rendering the
professional expertise, as resource person.
Section 1: Identification of core strengths of J&K Police
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Loyalty to organization and Secular approach even during the vitiated atmosphere;
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Manpower with adaptability traits;
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Best knowledge of local population, area, language and culture;
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Decade long experience in tackling proxy war;
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Heterogeneous, highly motivated and cohesive force;
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Successful transition from the conventional role of maintaining law and
order duties to fight proxy war;
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Highly motivated with sense of self-sacrifice and devotion to achieve
organizational goals; and
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Excellent physical and mental health;
Section 2: Suggestions for strengthening
Core strengths of J&K police
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Strengthening of operating procedures;
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Equipping the force with modern equipment and gadgets we shall have to
move faster in the direction of using modern communication gadgets, latest
weaponry, scientific tools, computer software and hardware and other equipment;
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Maintaining the heterogeneous composition of the force it has to be a
mixed force from different distinct regions of the state;
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Strengthening and broad basing secular character;
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Improving the image of the police;
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Instilling attributes of effective leadership traits at lower level the need to
identify and instill the attributes at the level of execution, which encompasses not
only junior officers but also the non-gazetted officers and Head Constables;
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Improving the working condition of police in the fast changing life style
around them. A composite welfare package for employees in health, safety,
social security and many other aspects shall help raising the satisfaction level of
the men and contribute in building the morale and level of excellence;
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Building an active and healthy lifestyle in policemen by recognizing the
essence of sports are not only the right avenues for generating fellow
feeling and fine tuning of higher sensibilities but a gateway to greater resilience
and infallibility, core values integral to any uniformed organization;
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Focusing on community policing police needs to be firmly grounded in
belief that it has to perform as a specialist consultant, rather than a brutal enforcer.
It has to convince the public that they are the beneficiaries of crime
prevention and offer them the professional tips on how to help in preventing crime. It has
to reach out to such silent areas as are likely to precipitate into crimes and
tackle the problem in advance;
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Conquering the hearts of the society we have to render selfless and
dedicated service to the people by sharing their grief at the time they need us the most;
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Holding police-public meets regularly changing the police-public
relationship from being one of adversaries to one of partnership. People should have
the fear of law and not the police. People should be encouraged to attend
the police-public meets and air their grievances, which should be recorded
and steps taken for their redressal;
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Making police functioning as transparent as possible without affecting
the security of the state. This will reduce the misuse of authority and violation
of human rights;
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Making martyrs immortal the need is to using novel methods for glorifying
the police martyrs, besides taking care of their dependents and inculcating in
them a sense of being the members of the vast police family;
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Ensuring transparency in recruitment policy the candidates, seeking to
join Police, should be put to thorough tests viz. psychological and language
tests apart from the physical tests;
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Putting in place a transfer policy and generally fixed tenure;
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Reorienting training packages for infusing better professionalism. This calls
for continuous review of job-analysis that involves studying the job at different
levels and assessing the training inputs that need to be injected in various fields
including investigations of heinous crimes, bank frauds etc;
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Developing and designing job-oriented in-service training programmes
for increasing knowledge and skills of officers and men at unit and sub unit level
to maintain pace with new developments;
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Training and acquiring adaptive skills to the different climatic conditions
and imparting pre-induction training to its men before deploying for
special assignments;
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Introducing multimedia technology for training the men Audio-visual is
more appealing, both in technical content and interest generation; and
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Converting training-personnel knowledge into repository for the future
reference and policy option analysis.
Section 3: Identification of major weaknesses of J&K Police
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Inability to timely coping-up with the latest technical advancements due
to economic hurdles it is not fully equipped with the latest state-ofart
technology gadgets required for efficient policing;
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Not fully equipped with the latest weaponry and gadgets ; not skilled enough
in weapons and field craft putting bits and pieces together, it has to perform
a highly complex mission of conducting war-like operations in combating terrorism;
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Vacuum in normal policing and core duties while concentrating on
"fighting the proxy war", it lost sight of professional policing in the areas of police
stations for the last nearly two decades now, the police personnel, posted in
police stations, are awfully busy in law and order duties which has disturbed
their concentration in routine crime work;
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Families of the police personnel, deployed for fighting counter insurgency,
have become vulnerable to militants' attacks;
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Inadequate in-service training;
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Laws not innovative and contemporary to keep pace with the fast
changing times;
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Absence of a well-defined career- planning policy for lower and middle
rung police officers;
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The public and the press are ever-ready to highlight the shortcomings of
police shortcomings are in every field but its shortcomings are blown out of proportion;
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Malaise of corruption in the force though this is not the exclusive weakness
of police alone yet it causes erosion in its public image because the society
expects, and rightly so, highest levels of discipline and integrity from the police ;
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Poor skill up-gradation and knowledge in fighting cyber and other
technology driven crimes;
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Shortage of investigating staffthe results in over burden of investigating
job and poor conviction rate; and
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Exposed to the changes in the political winds.
Section 4: Suggestions for overcoming weakness of the
J&K Police
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Imparting continuous in-service training is not sufficient
for maintaining high standards of professionalism. In-service training should
be made a continuing process, besides building supporting environment in
the work culture. The force should be kept abreast with the developments in the
field of scientific investigations, traffic management and the latest laws and
judicial pronouncements etc;
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Training in human resources development Apart from the routine
physical, legal and professional training aspects, study of human psychology, culture
of the state and basic moral values should be made imperative during the training;
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Prescribing better physical and educational standards for recruitment
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Choosing right persons having right attitudes and temperaments towards
police profession. We have to keep in mind the type of people we need and the
means by which we select them. Enrollment in police department should not be the
sole criteria of providing livelihood to unemployed;
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Maintaining close liaison with the community and professional
groups public relations building exercises need to be vigorously followed for building the
image of police;
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Regular filtering to remove bad elements and developing a mechanism for
internal vigilance and policing the police;
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Strengthening of operating procedures it must function strictly within its
legal and professional role;
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Evolving effective intra-departmental
relations for better sharing of
information, experiences and ground level challenges to develop composite and
collective operational synergy;
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Institutionalizing leadership at various levels;
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Strengthening the chain of command;
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Rationalizing proportionately the supervision levels in consonance with the
growth in size of the force;
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Dissuading from transgressing its role and authority it tries to make up
for the shortcomings of other agencies and takes the burden of virtual
non-policing works with short-term objectives, and, in the process, it becomes prone
to committing excesses, besides loosing focus of the larger charter of the
policing mandate;
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Motivating policy a motivational drive needs to be put in place by
introducing liberal rewards, out of turn promotions and advance increments to those
who display exemplary standards in professional ventures with honesty and dedication;
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Identifying such black sheep as are bringing bad name to whole
organization they need to be given an examplary treatment, which shall serve as
deterrent to others;
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Modernizing intelligence gathering techniques and methods and sharpening
the response mechanism;
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Focusing on the welfare measures of police personnel this shall bring
the leadership closer to the men of the force; and
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Strengthening the Police Stations and Police Posts and making them a
showcase of a model Police service.
Section 5: policy options and future vision
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Introducing community and ethical policing through this the public can be
the most effective and motivated ally of police;
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Introducing state of art technology for effective crime prevention and detection;
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Institutionalizing Police Community relations at different levels of
police-public interface;
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Dissuading from transgressing its role and authority Keeping in view
the present multiple tasks which police has to perform, it is desirable that all
such duties as can be outsourced must be done to help the police to devote
more time and energy on their core duties;
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Corporatising the work culture of the force to help it becoming free from
the shackles of the colonial dispensations;
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Sending officers, on short-term basis, to other areas in the country to
sharpen and broaden their vision;
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Systemizing and institutionalizing common channels of communication
and control over grapevines;
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Putting in place better training /logistic /exposure /reward and punishment
policies at different hierarchal levels for developing a vibrant structure and process matrix.
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Rewarding outstanding professional achievements and fast track
career promotions and other innovative measures to enhance the morale of the force;
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Transforming the image of the Police force to people-friendly, credible and
meeting the expectations of the people;
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Increasing the accountability of the force at all the levels so that no one can
act indifferent and casual in discharging the duties;
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Bringing about a paradigm change in the basic percepts of Police that it is
to serve and not to rule; and
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Proper cadre management policy for the police forces in order to infuse
a sense of fairness in the system.
The Epilogue
The relevance of any system is determined by its capacity to meet the
needs and aspirations of its stakeholders on sustained basis. This is perhaps the
reason that old systems decay and new emerge as a natural process of the law of
evolution. In the present societal flux, how can any system retain its relevance and
purposeful continuity is the fundamental issue, which any organization needs to understand
and respond to. This is particularly true of the institutions, which are the partners in
the governance of the country. Therefore, the imperatives of change need to be
envisioned well in advance to meet the expectations and legitimate needs of the masses.
Police as a vibrant system has not only to constantly pursue with relentless zeal
the organizational transformation but has to keep on improving the quality of
policing, which will bring respect to the job instead of the present awe and fear, the
police inspire. An overhaul of selection norms and procedures and training policies to
infuse and buildup mental and intellectual capabilities in the manpower of the police
should be the bedrock of the efforts to revitalize and transform the police organization
to meet the challenges of the future. Keeping in view the prevailing conditions in
the state of Jammu & Kashmir, police has to first be law-abiding force then be the
enforcers of law. Respect for human dignity and rights have to be embedded in
discharging police duties. This, therefore, requires a special policy rethinking and
re-orientation for developing a new code of conduct for the forces in the state.
The future mandate for police will be efficient policing in lieu of the show
of strength. The stress in future will be on lean and fit policing. An important possibility
of the millennium is the police becoming an elite force with even its bottom levels
being manned by highly qualified, skilled and enlightened professionals. Constabulary
will be spruced to become striking forces rather than be relegated to work on
non-professional jobs.

Above : From left to Right : Dr. Abhijit Gangopadhyay, Prof. and Head Department
of Management and Industrial Relations, Tata Institute of Social Sciences, Mumbai,
Sh. Gopal Sharma, DGP , Dr. Sudhir S Bloeria, Chief Secretary , Shri Kuldeep
Khoda ADGP Armed and Prof. Ashok Kumar Aima of Jammu University at the
Inaugural function of the 2-day Conference on "Leadership for managing change and transition".
Below : Lt. General Nirbhay Sharma, AVSM, VSM, GOC 15 Corps, Shri Kuldeep Khoda
ADGP Armed , Prof. Ashok Aima of Jammu University and Shri Ram Lubhaya, IGP Traffic at
the valedictory function of the Conference.

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